> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staccshare.com/llms.txt
> Use this file to discover all available pages before exploring further.

# StaccShare Plans, Billing, and Subscription Management

> Compare StaccShare's Free, Pro, and Team plans, learn how to upgrade or cancel your subscription, and manage your payment methods and invoices.

StaccShare offers a free plan alongside paid plans that unlock higher storage limits, advanced features, and team collaboration capabilities. This page explains how billing works, how to upgrade or cancel your subscription, and how to manage your payment details.

***

## Plans overview

<CardGroup cols={3}>
  <Card title="Free" icon="circle">
    For personal use and getting started. Includes 5 GB of storage, share links that expire after a maximum of 30 days, and single-user access (no workspace members).
  </Card>

  <Card title="Pro" icon="circle-check">
    For power users. Includes unlimited storage, no-expiry share links, custom branding on share pages, and priority support.
  </Card>

  <Card title="Team" icon="users">
    Everything in Pro, plus workspace collaboration with multiple members, role-based permissions, and admin controls.
  </Card>
</CardGroup>

<Note>
  Exact pricing for each plan is shown at [app.staccshare.com/pricing](https://app.staccshare.com/pricing).
</Note>

***

## Upgrading your plan

<Steps>
  <Step title="Open Billing settings">
    Go to **Settings → Billing** and click **Upgrade**.
  </Step>

  <Step title="Choose a plan">
    Select **Pro** or **Team**, then choose between monthly or annual billing.
  </Step>

  <Step title="Enter payment details">
    Enter your card or PayPal details on the secure checkout screen.
  </Step>

  <Step title="Confirm your upgrade">
    Click **Confirm**. Your new plan takes effect immediately.
  </Step>
</Steps>

When you upgrade mid-cycle, you're charged only the **prorated amount** for the remaining days in your current billing period. Your next full charge occurs at the start of the following billing cycle.

***

## Managing your payment method

To add or update a payment method:

1. Go to **Settings → Billing → Payment methods**.
2. Click **Add payment method** to add a new one, or click **Edit** next to an existing method.
3. Enter your details and save.

StaccShare accepts the following payment methods:

* Visa
* Mastercard
* American Express
* PayPal

<Note>
  You can save multiple payment methods and set one as the default. Charges are always applied to your default payment method.
</Note>

***

## Invoices

StaccShare automatically generates an invoice for every charge on your account.

To view and download your invoices:

1. Go to **Settings → Billing → Invoices**.
2. Click **Download PDF** next to any invoice.

All invoices are available as downloadable PDFs and include a full breakdown of charges, your plan details, and your billing address.

***

## Cancelling your subscription

To cancel your paid plan:

1. Go to **Settings → Billing → Cancel subscription**.
2. Review the cancellation details and click **Confirm cancellation**.

<Tabs>
  <Tab title="What changes immediately">
    Nothing — your paid plan and all its features remain fully active until the **end of your current paid billing period**.
  </Tab>

  <Tab title="What happens after the period ends">
    Your account reverts to the **Free plan** automatically. You keep all your files, share links, and workspaces, but paid features (such as custom branding, no-expiry links, and workspace members) are downgraded to Free plan limits.
  </Tab>
</Tabs>

***

## Frequently asked questions

<Accordion title="What happens to my files if I downgrade?">
  Your files are always retained — StaccShare never deletes your content when you downgrade. Existing share links remain active. However, if your total storage exceeds the 5 GB free plan limit, you'll be prompted to delete files to bring your usage back within the limit before you can upload new content.
</Accordion>

<Accordion title="Can I switch between monthly and annual billing?">
  Yes. Go to **Settings → Billing → Change billing period** to switch between monthly and annual billing. Switching to annual billing typically offers a discounted rate. The change takes effect at the start of your next billing cycle.
</Accordion>

<Accordion title="Do you offer refunds?">
  Refunds are available within **7 days** of a charge. To request a refund, contact the StaccShare support team at [support@staccshare.com](mailto:support@staccshare.com) with your account email and the charge you'd like refunded.
</Accordion>